How to connect AirHelp to Claude and check your compensation in seconds

Nobody wants to fill in a form at the gate. If Claude already has the AirHelp connector added, you don't have to — just explain what went wrong with your flight, and it'll tell you whether UK 261 (or EC 261, depending on the route) means you're due compensation, and roughly how much, on a no-win, no-fee basis.

What follows is the setup, then a genuine cancellation walked through screen by screen.

Add it once, and Claude can weigh up a delay, cancellation or denied boarding against UK 261, EC 261, Turkish (SHY) or Saudi rules, then tell you roughly how much you could be owed. Eight languages are supported — English, French, Spanish, Italian, German, Polish, Portuguese and Dutch — and it replies in whichever one you use. Running a check doesn't need an AirHelp account; that's only for actually filing a claim afterwards. It won't help with bookings, baggage, travel insurance or live flight status — just the disruption itself.

Since Brexit, UK 261 has stood in for what EC 261 used to cover: it protects flights out of the UK, and inbound flights on a UK or EU carrier. In practice, that's most flights leaving a British airport.

1. Head to Settings in Claude, choose Connectors, then Discover — or tap the + next to the message box.

2. Find AirHelp's listing (the flight compensation checker) and open it.

3. Hit Connect to Claude to finish setup.

4. From that point on, mention AirHelp in any message to pull it into the chat.

This one's a genuine cancellation between Barcelona and Milan — not a UK flight, but every screen below behaves identically for a UK 261 claim starting at a British airport.

1. Mention AirHelp and describe the flight, then Claude asks which airports you mean.

2. Narrow it down to the exact airports Claude has matched.

3. Then confirm when you were meant to fly — Yesterday and Today save you typing a date.

4. That's enough for Claude to pin down the specific flight — and it's already spotted the cancellation.

5. Cancellations hinge on one extra question: how much warning you actually got.

Fourteen days is the cutoff that matters here: less warning than that, under UK 261 or EC 261, and compensation is usually due; more, and it often isn't. A missed connection partway through a longer trip is covered by the same check.

Eligible, with a payout estimate, the rule behind it, and a claim button.

From here, a button hands you off to airhelp.co.uk with the flight details already in place — you fill in the rest and submit. Claude doesn't file anything on your behalf; the claim itself is completed on AirHelp's site, and the figure you saw is only an estimate until AirHelp reviews it properly.

A negative result comes with a reason — most often a sub-three-hour delay, or something the airline couldn't control. Bumped rather than delayed? That's a separate case: here's what UK 261 pays out for bumped passengers.

Claude's useful once things have already gone wrong. The app is there earlier — watching your flights, flagging gate changes and delays in real time, and pulling your itinerary from your calendar or inbox automatically.

It's not unusual for the app to flag a compensation-worthy delay before you've even reached your gate. Flying this summer? Our round-up of the best flight tracker apps for UK travellers is worth a look before you go.