1. Flight Disruptions
  2. NATS system failure disrupts 1,900 flights across the UK and forces Ryanair cancellations
TrustpilotExcellent
243,317reviews

NATS system failure disrupts 1,900 flights across the UK and forces Ryanair cancellations

Check how much the airline owes you.
It's free and takes 2 minutes.

Checked by Matteo Floris

Last updated on 9 September 2026

1,900

Affected flights

65,000

Impacted travelers

5

Affected airports

1

Affected airlines

Disruption overview

A technical failure inside the National Air Traffic Services (NATS) flight-processing system caused major disruption across the United Kingdom on 8 September 2026, forcing traffic restrictions and hitting airports including London Heathrow Airport, London Gatwick Airport, Manchester Airport, London Stansted Airport, and Dublin Airport. By Wednesday morning, more than 1,900 flights to or from UK airports had been canceled, while Ryanair said 65,000 passengers were directly affected on the first day and more cancellations would follow as aircraft and crews were left out of position. Because the problem sits with air traffic control rather than the airline, compensation under EC 261 is usually unlikely, but airlines should still provide rebooking, refunds, and care if your journey was disrupted.

Disruption details

A major technical failure inside the National Air Traffic Services (NATS) flight-processing system disrupted flights across the United Kingdom on 8 September 2026, with more than 1,900 flights to or from UK airports canceled by Wednesday morning. For passengers, this meant canceled trips, long delays, missed connections, and in many cases an unexpected night at the airport.

The failure began at about 1:00 pm local time and forced air traffic controllers to impose traffic restrictions almost immediately. The busiest airports affected included London Heathrow Airport, London Gatwick Airport, Manchester Airport, and London Stansted Airport. The disruption also spread to Dublin Airport, where many UK-bound services begin or connect.

NATS said the issue was confined to its internal systems, ruled out a cyberattack, and said it was different from the major outages seen in 2023 and 2025. Even so, the effect on schedules was severe, making this one of the largest single-day air traffic control failures in recent years.

The immediate impact included:

  • Air traffic controllers imposed restrictions almost as soon as the system fault began at 1:00 pm local time.

  • More than 1,900 flights operating to or from UK airports had been canceled by Wednesday morning.

  • Ryanair canceled 50 flights on Tuesday and has since canceled more than 250 additional flights.

  • Ryanair said at least 65,000 passengers were directly affected on the first day alone.

For Ryanair passengers, the disruption did not end with the initial system problem. The airline said aircraft and crews were left out of position, which means delays and cancellations can continue even after the original issue has eased. Ryanair expects recovery to take several days as it rebuilds its schedule, and said the outage will cost it millions of euros.

Ryanair has also sharply criticized NATS leadership over the failure. Chief Operations Officer Neal McMahon and Chief Executive Michael O’Leary called for chief executive Martin Rolfe to resign, saying earlier lessons should have led to stronger backup protection. Rolfe is due to meet Transport Secretary Andrew Alexander and has promised a full investigation.

If you're traveling through Dublin Airport or any of the affected UK airports, it's worth checking your flight status before you leave for the airport. With planes and crews still being repositioned, some travelers may continue to face knock-on disruption even if their own airport is operating more normally.

Because this disruption was caused by air traffic control rather than the airline itself, compensation under EC 261 is usually unlikely. Airlines don't normally have to pay monetary compensation when the problem sits outside their control.

That said, you're not without support. If your flight was canceled or heavily delayed, your airline should still offer rebooking or a refund, along with care and assistance such as food and refreshments during long waits. If you're stranded overnight, it should also help with accommodation and transportation to and from it. If you want to understand what applies to your journey, you can check your flight with AirHelp's free flight checker.

Know your rights

These are your air passenger rights

When your flight's disrupted, you may be entitled to various forms of care and compensation under EC 261 and other applicable laws.

Rerouting or refund

If your flight is canceled, your airline must provide an alternative. You may also get a full refund if you no longer wish to travel.

Care and assistance

Your airline must provide food and refreshments if your journey is delayed more than a few hours.

Accommodation

If you are away from home and your journey is delayed overnight, the airline must offer you accommodation and transportation to it.

Communication

Under EC 261 you are entitled to 2 phone calls or emails if your journey is delayed over 1 hour. No compensation when a disruption is caused by extraordinary circumstances, as this appears to be.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.

Quick facts

Summary

Disruption

Delays and Cancellations

Cause

IT problem

Status

Current disruption

Compensation

Not eligible for compensation

Flights affected

1900

Passengers affected

65000

Airlines affected

Ryanair

Airports affected

London Heathrow Airport, London Gatwick Airport, Manchester International Airport, London Stansted Airport, Dublin Airport

Cities affected

London, Manchester, Dublin

Countries affected

United Kingdom, Ireland

Start date

2026-09-08

Checked by

Matteo Floris

Date updated

9 September 2026

What to do if your flight is delayed, canceled, or overbooked

If you're traveling to, from, or within the European Union, here's what you should do when you experience a disruption.

Gather evidence that your flight was delayed, cancelled, or overbooked.

Get the airline to provide written confirmation of the disruption and the reason behind it.

Request an alternative flight to your destination — or a refund if you no longer wish to travel.

Make a note of the arrival time at your final destination.

Ask the airline to provide vouchers for meals and refreshments.

Avoid signing documents or accepting offers that may waive your passenger rights.

If an overnight stay is required, ask the airline to provide accommodation.

Save receipts for any additional expenses caused by the disruption.

Share it with your friends!

TrustpilotExcellent
243,317reviews