When Can You Claim For Flight Delays

Under EU law, you are entitled to compensation which can include a financial payout of up to £520 if your flight is significantly delayed. But when can you claim for flight delays? Anyone with a delayed flight that fits the following conditions is entitled to file a claim. Your arrival time must have been more than three hours after the scheduled one and your flight must have departed from the EU (any airline) or landed in the EU (but the airlines must also be headquartered in an EU country). You must have checked in on time, are not in any way responsible for the delay yourself and the cause of the delay must have been within the airline's control. Finally, the flight in question must have occurred within the last 3 years.

Let us provide you with details on claiming flight delays:

• EU law entitlement: Passengers experiencing flight delays of more than three hours may claim up to £520 under EU law, provided certain conditions are met.

• Eligibility criteria: To qualify, the flight must have departed from or landed in the EU, the delay should not be the passenger's fault, and the airline must be accountable for the delay.

• Claim process simplified: AirHelp makes claiming easy; if your flight aligns with the criteria, you're entitled to compensation, ensuring a stress-free process.

• Extraordinary circumstances: Compensation may be exempt if delays result from extraordinary circumstances, like bad weather or air traffic control strikes.

• Time limit and no win, no fee: Claims must be for flights within the last 3 years, and AirHelp operates on a no win, no fee basis, making compensation risk-free.

European regulation EC261 has been incorporated into UK law, ensuring continuity of passenger rights. In the UK, you can make a flight delay claim based on the following criteria:

• Origin of the flight. The flight must depart from an airport within the EU or the UK. For arriving flights, the operating airline must be based in the EU or the UK.

• Extent of delay. If the delay is at least 3 hours, you may be entitled to compensation from the airline.

• Cause of the delay. Responsibility for the flight delay must be attributable to the airline. If the delay is due to extraordinary circumstances – adverse weather conditions, security risks, political instability, etc. – the airline has no obligation to compensate passengers.

Is There a Time Limit to Claim Compensation for a Flight Delay in the UK?

If you're wondering when you can claim compensation for a delayed flight, you'll probably also want to know what the time limit is for doing so. This issue is governed by European regulation EC261 and UK national laws. Generally, the time limit for making a flight delay complaint in the UK is six years. However, it is advisable to file your complaint as soon as possible after the flight delay.

If your experience of a delayed flight meets this list of criteria, you can make a claim. If, however, the delay was due to extraordinary circumstances then you may not be entitled to compensation. It is the responsibility of the airline to provide suitable evidence of any extraordinary circumstances to the relevant authorities.

It is also worth noting that even if you are a business passenger with a flight paid for by your company, it is you who is entitled to the compensation afforded to you under EU law and not your employer. The compensation varies based on factors such as the length of the delay and the distance covered on the flight. Airlines may offer you vouchers or even cash payouts in the event of a delay but it is important to ensure you are not waiving any of your rights to compensation before accepting them.

AirHelp is the world's largest air passenger rights organisation, here to help air travellers secure compensation for delayed, cancelled, or overbooked flights .

We make claiming compensation easy and stress-free. Whether you are unsure of your rights, lack the time, or simply want an expert to handle your entire claim for you, AirHelp can help you get what you are rightfully owed.

We operate on a no win, no fee basis, so you can check your compensation risk-free.

How do you know when to claim compensation for a delayed or cancelled flight? Though the law can be complicated, we're here to break it down for you:

• Delayed flights: you may be able to claim compensation if your flight arrived 3 hours or more late.

• Cancelled flights: you may be eligible for compensation if your flight was cancelled less than 14 days before it was due to depart.

• Overbookings: you are owed compensation any time you are denied boarding through no fault of your own — so long as you didn't voluntarily give up your seat.

We should note that if extraordinary circumstances were involved, airlines are under no obligation to pay compensation. Examples of extraordinary circumstances include bad weather, travel restrictions, and air traffic control strikes. Though these situations cause delays and cancellations, the airline isn't at fault, so can't be expected to offer compensation.

Remember these are European flight regulations and so only apply to flights departing from an EU airport, or flights landing in the EU with a European airline.

The amount of compensation and money you will get back following a flight delay depends on various factors, including the distance of the flight:

In some circumstances, the compensation amount may differ from the standard amounts shown above. The easiest way to find out what you’re owed is to use our Compensation Check.

If you experience a flight delay, here's what you should do:

• Hold onto your boarding pass and other travel documents.

• Ask why the flight was delayed.

• Request food, drinks, and if necessary, free transport and hotel accommodation.

• Keep all receipts of any extra expenses you may have had, including necessary food, clothing, etc.

• Be careful not to sign any waivers or accept vouchers that will require you to waive your right to compensation.