Lufthansa FAQs: Key Information for Passengers

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  • Flights from last 3 years

  • Covers global and EU routes

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Flying with Lufthansa means juggling baggage rules, check-in windows, and passenger-rights legalese before you even reach the gate. This guide streamlines every essential policy – carry-on sizes, pet fees, compensation triggers – into quick, scannable answers that save time and spare headaches.

We decoded the fine print, packed the must-knows into one page, and slipped a safety net under your boarding pass so the only surprise left is how straightforward Lufthansa travel can be. If something does go sideways, AirHelp steps in as your silent co-pilot, pressing the right buttons to get your money, and your peace of mind, back on track.

Calculate your compensation
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Compensation calculator

Check how much compensation you could get for a delayed or canceled flight.

Passengers
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Estimate based on EC 261

Applies to delays of 3+ hours and short-notice cancellations.


How safe and reliable is flying with Lufthansa?


Travelling with Lufthansa: destinations and partnerships


Lufthansa baggage rules, fees, and allowances


Check-in and airport procedures

Checklist for making a claim

  • Hold onto your boarding pass and travel documents

  • Gather proof (e.g. photos of departure boards or emails from the airline)

  • Check for compensation with our Free Eligibility Checker

  • File your claim through AirHelp

  • That's it – we’ll handle the rest.


Your passenger rights when flying with Lufthansa

3 steps to making a claim

Start a claim in 2 mins

step 1

Start a claim in 2 mins

AirHelp is quick, secure, and easy.

We do the rest

step 2

We do the rest

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step 3

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Our fee is deducted from your winnings. You can’t lose.

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Flying with Lufthansa: travellers with special needs


On board with Lufthansa: comfort and services


Information and facts about Lufthansa


Recent delays and cancellations

Date

Flight number

Airline

Route

Status

26/05/2026

13:35

PG186

Bangkok Airways

Koh Samui (USM)

Bangkok (BKK)

CancelledCheck Compensation

26/05/2026

13:20

LH45

Lufthansa

Hanover (HAJ)

Frankfurt (FRA)

CancelledCheck Compensation

26/05/2026

13:15

LH65

Lufthansa

Dresden (DRS)

Frankfurt (FRA)

CancelledCheck Compensation

26/05/2026

13:10

AV8407

Avianca

Bogota (BOG)

Pereira (PEI)

CancelledCheck Compensation

26/05/2026

13:10

LH155

Lufthansa

LeipzigHalle (LEJ)

Frankfurt (FRA)

CancelledCheck Compensation

26/05/2026

13:00

LH1405

Lufthansa

Zagreb (ZAG)

Frankfurt (FRA)

CancelledCheck Compensation

26/05/2026

13:00

PG936

Bangkok Airways

Ta Khmau (KTI)

Bangkok (BKK)

CancelledCheck Compensation

26/05/2026

12:55

LH235

Lufthansa

Rome (FCO)

Frankfurt (FRA)

CancelledCheck Compensation

26/05/2026

12:50

LH145

Lufthansa

Nürnberg (NUE)

Frankfurt (FRA)

CancelledCheck Compensation

26/05/2026

12:50

LH993

Lufthansa

Amsterdam (AMS)

Frankfurt (FRA)

CancelledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • PG186

    Bangkok Airways

    Cancelled

    Koh Samui

    Bangkok

    USM

    BKK

    26/05/2026

    13:35

    Check Compensation
  • LH45

    Lufthansa

    Cancelled

    Hanover

    Frankfurt

    HAJ

    FRA

    26/05/2026

    13:20

    Check Compensation
  • LH65

    Lufthansa

    Cancelled

    Dresden

    Frankfurt

    DRS

    FRA

    26/05/2026

    13:15

    Check Compensation
  • AV8407

    Avianca

    Cancelled

    Bogota

    Pereira

    BOG

    PEI

    26/05/2026

    13:10

    Check Compensation
  • LH155

    Lufthansa

    Cancelled

    LeipzigHalle

    Frankfurt

    LEJ

    FRA

    26/05/2026

    13:10

    Check Compensation
  • LH1405

    Lufthansa

    Cancelled

    Zagreb

    Frankfurt

    ZAG

    FRA

    26/05/2026

    13:00

    Check Compensation
  • PG936

    Bangkok Airways

    Cancelled

    Ta Khmau

    Bangkok

    KTI

    BKK

    26/05/2026

    13:00

    Check Compensation
  • LH235

    Lufthansa

    Cancelled

    Rome

    Frankfurt

    FCO

    FRA

    26/05/2026

    12:55

    Check Compensation
  • LH145

    Lufthansa

    Cancelled

    Nürnberg

    Frankfurt

    NUE

    FRA

    26/05/2026

    12:50

    Check Compensation
  • LH993

    Lufthansa

    Cancelled

    Amsterdam

    Frankfurt

    AMS

    FRA

    26/05/2026

    12:50

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight