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  2. UK NATS outage and fuel shortage disrupt more than 2,100 European flights
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UK NATS outage and fuel shortage disrupt more than 2,100 European flights

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Checked by Matteo Floris

Last updated on 25 August 2026

2,100

Affected flights

30,000

Impacted travelers

3

Affected airports

1

Affected airlines

Disruption overview

A technical failure at National Air Traffic Services (NATS) in the UK, combined with a worsening jet fuel shortage, disrupted more than 2,100 flights across Europe during the 2026 summer peak. The worst delays were reported at London Gatwick Airport, London Stansted Airport, and Manchester Airport, while Ryanair said over 150 of its own flights were delayed, affecting around 30,000 passengers. Even though the outage was brief, the UK handles a large share of European air traffic, so the knock-on effects spread quickly through later rotations and onward connections. Because the main causes were outside the airline's control, compensation under EC 261 is unlikely, but airlines should still provide rebooking, refunds, and care during major delays or cancellations.

Disruption details

More than 2,100 flights across Europe were delayed or canceled during the 2026 summer peak after a technical failure at National Air Traffic Services (NATS) in the UK coincided with a worsening jet fuel shortage.

The worst disruption was felt at London Gatwick Airport, London Stansted Airport, and Manchester Airport, where the slowdown in British airspace quickly fed into airport operations and later departures.

For passengers, this meant longer waits, missed connections, and journeys that kept slipping even after the initial technical problem was fixed. Because the UK handles close to one quarter of European air traffic, even a short outage had consequences far beyond the airports directly involved.

The first problem emerged in July 2026, when a system glitch inside the UK's air traffic management platform briefly reduced the number of arrivals and departures controllers could handle. Flights had to be spaced out through British airspace, creating immediate delays for airlines with large UK and Irish operations.

The sharpest disruption was reported at:

  • London Gatwick Airport

  • London Stansted Airport

  • Manchester Airport

Ryanair later said more than 150 of its own services were delayed, affecting around 30,000 passengers. Some individual delays reached 3 hours, and once aircraft and crews fell out of position, the disruption spread into later rotations across Europe.

Across the wider network, Eurocontrol data linked more than 2,100 delays and cancellations to the NATS failure and the secondary effects that followed over the next few days. That helps explain why the impact lasted longer than the outage itself.

The situation has been harder to contain because Europe is also dealing with a growing shortage of jet fuel. Supplies have been under pressure since spring 2026 as the war in Iran and periodic closures of the Strait of Hormuz squeezed kerosene flows into the region.

With stocks at some airports down to only a few weeks, airlines have been carrying extra fuel where they can, allowing more time on the ground for refueling, or canceling thinner routes altogether. Some have also trimmed schedules in advance, raised fares to offset higher fuel costs, and warned passengers to leave more time for connections.

That fuel pressure has made it much harder for airlines to recover after any delay. When one flight runs late, the next one is more likely to do the same, and average departure delays have been rising through early summer 2026 as those knock-on effects build.

European authorities have already tried to ease the strain. The European Commission has urged member states to protect essential connectivity, while safety regulators have allowed limited use of alternative approved jet fuel specifications to keep operations moving.

Although the July NATS outage itself has been rectified, network managers still warn that staffing bottlenecks, tight fuel supplies, and summer demand near pre-pandemic highs leave the system exposed to further shocks through the rest of the season. If you're flying through the UK or connecting onward in Europe, that could still mean disruption even after the original technical issue has passed.

Because the main causes here were air traffic control equipment problems and fuel supply constraints outside the airline's control, compensation under EC 261 is unlikely in most cases. Still, if your flight was canceled or heavily delayed, your airline should provide care and assistance, including rebooking or a refund after a cancellation, plus food, drinks, accommodation, and communication support when needed.

Although compensation is unlikely here, that doesn't mean you're without support. If your journey was affected and you'd like to understand what applies to your flight, you can use AirHelp's free flight checker to review your options in just 2 minutes.

Know your rights

These are your air passenger rights

When your flight's disrupted, you may be entitled to various forms of care and compensation under EC 261 and other applicable laws.

Rerouting or refund

If your flight is canceled, your airline must provide an alternative. You may also get a full refund if you no longer wish to travel.

Care and assistance

Your airline must provide food and refreshments if your journey is delayed more than a few hours.

Accommodation

If you are away from home and your journey is delayed overnight, the airline must offer you accommodation and transportation to it.

Communication

Under EC 261 you are entitled to 2 phone calls or emails if your journey is delayed over 1 hour. No compensation when a disruption is caused by extraordinary circumstances, as this appears to be.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.

Quick facts

Summary

Disruption

Delays and Cancellations

Cause

IT problem

Status

Past disruption

Compensation

Not eligible for compensation

Flights affected

2100

Passengers affected

30000

Airlines affected

Ryanair

Airports affected

London Gatwick Airport, London Stansted Airport, Manchester International Airport

Cities affected

London, Manchester

Countries affected

United Kingdom

Checked by

Matteo Floris

Date updated

25 August 2026

What to do if your flight is delayed, canceled, or overbooked

If you're traveling to, from, or within the European Union, here's what you should do when you experience a disruption.

Gather evidence that your flight was delayed, cancelled, or overbooked.

Get the airline to provide written confirmation of the disruption and the reason behind it.

Request an alternative flight to your destination — or a refund if you no longer wish to travel.

Make a note of the arrival time at your final destination.

Ask the airline to provide vouchers for meals and refreshments.

Avoid signing documents or accepting offers that may waive your passenger rights.

If an overnight stay is required, ask the airline to provide accommodation.

Save receipts for any additional expenses caused by the disruption.

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