- Flight Disruptions
- Heathrow and Gatwick report 251 delays and 3 cancellations
Heathrow and Gatwick report 251 delays and 3 cancellations
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Checked by Matteo Floris
Last updated on 3 February 2026
254
Affected flights
2
Affected airports
1
Affected airlines
What Happened
Passengers traveling via London Heathrow and London Gatwick faced widespread disruption, with 251 delays and 3 cancellations reported. British Airways and other carriers were affected. Airports cited a mix of air traffic control limits, staffing shortages tied to illness or industrial action, and adverse weather. The disruption led to long queues, gate changes, missed connections, and extended waits. Operators said staffing was increased at key checkpoints and urged passengers to monitor flight status, consider early rebooking, and explore alternative routes where needed.
Passengers affected by this flight disruption may be eligible for compensation of up to £520 under passenger rights regulations. Eligibility depends on the circumstances of the disruption.
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Flight Disruption Details
Passengers experienced notable disruption at London’s two main airports, with a combined 251 flight delays and 3 cancellations reported. London Heathrow accounted for 190 delays and 3 cancellations, while London Gatwick recorded 61 delays and no cancellations. Services from British Airways and other carriers were affected across routes to Europe, North America, and the Middle East, causing difficulties for thousands of travelers.
Disruptions were caused by weather conditions, particularly heavy rain and strong winds in the London area, which affected takeoffs and landings. Additionally, staff shortages due to illness or industrial action at both airports have contributed to the operational difficulties.
Operational strain was visible across terminals. Heathrow saw long security queues and gate changes, while Gatwick reported crowded waiting areas. The disruption produced a ripple effect, resulting in missed connections and extended waits. Business travelers faced rescheduled meetings and added costs, and tourists saw valuable time at their destinations reduced.
Airports and industry sources cited multiple factors behind the disruption. These included air traffic control restrictions, staffing shortages linked to illness or industrial action, and adverse weather in the London area, such as heavy rain and strong winds. Rising post‑pandemic travel demand added further pressure on operations during busy periods.
Passengers were advised to monitor flight status through airline channels, check potential eligibility for compensation on delays over three hours, rebook early when necessary, bring essentials to manage extended waits, and consider alternative routings if immediate seats were unavailable.
Airport operators acknowledged the impact and said they were working closely with airlines to improve passenger flow and communication. Additional staff were deployed at key checkpoints. Looking ahead, the airports indicated ongoing investment in technology and infrastructure to handle increasing volumes, including improvements around Terminal 5 and digital check‑in. Government support for upgrades was also referenced, with the expectation that these steps will enhance reliability over time.
Know your rights
These are your air passenger rights
When your flight's disrupted, you have rights. Most passenger protection laws cover the following:
Rerouting or refund
If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.
Food and essential care
Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.
Accommodation
Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.
Compensation
Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.
This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.
Quick facts
Summary
Disruption
Delays and Cancellations
Cause
Weather issues and staff shortages
Status
Past disruption
Compensation
May qualify for compensation
Flights affected
254
Airlines affected
British Airways
Airports affected
London Heathrow, London Gatwick
Checked by
Matteo Floris
Date updated
3 February 2026
What To Do If Your Flight Is Cancelled
If you're traveling to or from the European Union, here's what to do when your flight is unexpectedly scrubbed:
Gather evidence that your flight was delayed, cancelled, or overbooked.
Get the airline to provide written confirmation of the disruption and the reason behind it.
Request an alternative flight to your destination — or a refund if you no longer wish to travel.
Make a note of the arrival time at your final destination.
Ask the airline to provide vouchers for meals and refreshments.
Avoid signing documents or accepting offers that may waive your passenger rights.
If an overnight stay is required, ask the airline to provide accommodation.
Save receipts for any additional expenses caused by the disruption.
