TUI Airways FAQs: Key Information for Passengers
Check how much the airline owes you.
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We help you enforce your passenger rights
Flying with TUI Airways means juggling baggage rules, check-in windows, and passenger-rights legalese before you even reach the gate. This guide streamlines every essential policy – carry-on sizes, pet fees, compensation triggers – into quick, scannable answers that save time and spare headaches.
We decoded the fine print, packed the must-knows into one page, and slipped a safety net under your boarding pass so the only surprise left is how straightforward TUI Airways travel can be. If something does go sideways, AirHelp steps in as your silent co-pilot, pressing the right buttons to get your money, and your peace of mind, back on track.
Compensation calculator
Check how much compensation you could get for a delayed or canceled flight.
Applies to delays of 3+ hours and short-notice cancellations.
How safe and reliable is flying with TUI Airways?
Travelling with TUI Airways: destinations and partnerships
TUI Airways baggage rules, fees, and allowances
More information
Check-in and airport procedures
Checklist for making a claim
Hold onto your boarding pass and travel documents
Gather proof (e.g. photos of departure boards or emails from the airline)
Check for compensation with our Free Eligibility Checker
File your claim through AirHelp
That's it – we’ll handle the rest.
Your passenger rights when flying with TUI Airways
step 1
Start a claim in 2 mins
AirHelp is quick, secure, and easy.

step 2
We do the rest
No paperwork. No calls. No stress.
More information
Flying with TUI Airways: travellers with special needs
On board with TUI Airways: comfort and services
Information and facts about TUI Airways
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
|---|---|---|---|---|---|---|
10/04/2026 | 09:10 | BY469 | Tui Airways | Enfidha (NBE) Birmingham (BHX) | Delayed | Check Compensation |
10/04/2026 | 08:50 | BY5544 | Tui Airways | London (LTN) Granadilla de Abone (TFS) | Cancelled | Check Compensation |
10/04/2026 | 08:00 | BY8140 | Tui Airways | London (LGW) Inverness (INV) | Cancelled | Check Compensation |
10/04/2026 | 07:00 | BY856 | Tui Airways | Manchester (MAN) Antalya (AYT) | Cancelled | Check Compensation |
09/04/2026 | 12:15 | BY6459 | Tui Airways | Larnaca (LCA) Bristol (BRS) | Cancelled | Check Compensation |
09/04/2026 | 10:25 | BY4435 | Tui Airways | Faro (FAO) London (LGW) | Cancelled | Check Compensation |
09/04/2026 | 06:30 | BY6458 | Tui Airways | Bristol (BRS) Larnaca (LCA) | Cancelled | Check Compensation |
09/04/2026 | 06:25 | BY4434 | Tui Airways | London (LGW) Faro (FAO) | Cancelled | Check Compensation |
09/04/2026 | 21:35 | BY443 | Tui Airways | Dalaman (DLM) London (LGW) | Cancelled | Check Compensation |
08/04/2026 | 18:55 | BY4321 | Tui Airways | Paphos (PFO) London (LGW) | Cancelled | Check Compensation |
- Delayed
BY469
•Tui Airways
Enfidha
••Birmingham
NBE
BHX
Check Compensation10/04/2026
09:10
- Cancelled
BY5544
•Tui Airways
London
••Granadilla de Abone
LTN
TFS
Check Compensation10/04/2026
08:50
- Cancelled
BY8140
•Tui Airways
London
••Inverness
LGW
INV
Check Compensation10/04/2026
08:00
- Cancelled
BY856
•Tui Airways
Manchester
••Antalya
MAN
AYT
Check Compensation10/04/2026
07:00
- Cancelled
BY6459
•Tui Airways
Larnaca
••Bristol
LCA
BRS
Check Compensation09/04/2026
12:15
- Cancelled
BY4435
•Tui Airways
Faro
••London
FAO
LGW
Check Compensation09/04/2026
10:25
- Cancelled
BY6458
•Tui Airways
Bristol
••Larnaca
BRS
LCA
Check Compensation09/04/2026
06:30
- Cancelled
BY4434
•Tui Airways
London
••Faro
LGW
FAO
Check Compensation09/04/2026
06:25
- Cancelled
BY443
•Tui Airways
Dalaman
••London
DLM
LGW
Check Compensation09/04/2026
21:35
- Cancelled
BY4321
•Tui Airways
Paphos
••London
PFO
LGW
Check Compensation08/04/2026
18:55
