Reimbursement and Compensation: El Al Israel Airlines - AirHelp

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It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to £520 (£520) per person in El Al Israel Airlines compensation. That's because of an EU law which allows passengers to claim flight cancellation or El Al Israel Airlines delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off El Al Israel Airlines simple!

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El Al Israel Airlines Flight Delay Compensation

Any El Al Israel Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.

Delayed or canceled flight with El Al Israel Airlines? Find out if you're owed up to £520 in compensation

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El Al Israel Airlines Canceled Flight Compensation

In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.

Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and El Al Israel Airlines can't offer an acceptable replacement. Additionally, for any El Al Israel Airlines flight cancellation less than 14 days before the flight, passengers may also be eligible for El Al Israel Airlines flight cancellation compensation, up to £520 per person.

That's unless there were some kind of extraordinary circumstances which gave El Al Israel Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.

Airlines like El Al Israel Airlines also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.

Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.

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Flight Compensation and Air Passenger Rights

Europe's air passenger rights, UK 261, are among the most comprehensive in the world. They are designed to ensure airlines like El Al Israel Airlines take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.

All passengers on a flight departing from a European airport are covered by UK 261. However, as El Al Israel Airlines is not a European airline, they do not need to pay UK 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.

Which El Al Israel Airlines Flights are Covered by UK 261?

Covered by UK 261
Flights departing EU airports ✔️ Yes
Flights arriving at EU airports ❌ No

How Much El Al Israel Airlines Flight Compensation?

DistanceCompensation
All flights under 1,500 kmUp to £220 (€250) per person
Internal EU flights over 1,500 kmUp to £350 (€400) per person
Non-internal EU flights between 1,500 - 3,500 kmUp to £350 (€400) per person
Non-internal EU flights over 3,500 kmUp to £520 (€600) per person

Table shows values in € as specified in UK 261

As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.

Can I get a refund and compensation if my El Al Israel Airlines flight was canceled due to coronavirus?

Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.


About El Al Israel Airlines

El Al Israel Airlines is the national airline of Israel, providing both domestic and international flights. With a fleet of modern aircraft, including Boeing 787 Dreamliners and Boeing 777s, El Al ensures a comfortable and safe travel experience for passengers. Offering flights to over 50 destinations worldwide, El Al connects Israel to major cities in Europe, North America, Africa, and Asia. The airline's most important hubs are located at Ben Gurion Airport in Tel Aviv and Eilat's Ramon Airport. El Al is known for its exceptional

  • Customer Service, on-time performance, and strict security measures. Whether you are traveling for business or leisure, El Al Israel Airlines is your reliable choice for a seamless journey. Book your flights now and experience the warmth and hospitality of Israel's national carrier.

    Contact Information:

    • Website: https://www.elal.com/

    • Customer Service International Number: Varies by country, available on the website

    • Headquarters Address: El Al Israel Airlines Ltd., Ben Gurion Airport, 7015001, Israel

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Recent delays and cancellations

Date

Flight number

Airline

Route

Status

18/01/2026

03:57

DL5371

Delta Air Lines

New York (JFK)

Syracuse (SYR)

CancelledCheck Compensation

18/01/2026

03:30

DL5264

Delta Air Lines

New York (JFK)

Buffalo (BUF)

CancelledCheck Compensation

19/01/2026

03:25

PG275

Bangkok Airways

Bangkok (BKK)

Phuket (HKT)

CancelledCheck Compensation

18/01/2026

03:19

DL5297

Delta Air Lines

New York (JFK)

Rochester (ROC)

CancelledCheck Compensation

19/01/2026

02:30

PG932

Bangkok Airways

Ta Khmau (KTI)

Bangkok (BKK)

CancelledCheck Compensation

18/01/2026

02:29

DL5326

Delta Air Lines

New York (JFK)

Norfolk (ORF)

CancelledCheck Compensation

18/01/2026

02:15

DL5378

Delta Air Lines

New York (JFK)

Washington (DCA)

CancelledCheck Compensation

18/01/2026

02:05

DL4946

Delta Air Lines

New York (JFK)

Cleveland (CLE)

CancelledCheck Compensation

18/01/2026

01:59

DL5658

Delta Air Lines

New York (JFK)

Columbus (CMH)

CancelledCheck Compensation

18/01/2026

01:58

DL5170

Delta Air Lines

New York (JFK)

Toronto (YYZ)

CancelledCheck Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight
  • DL5371

    Delta Air Lines

    Cancelled

    New York

    Syracuse

    JFK

    SYR

    18/01/2026

    03:57

    Check Compensation
  • DL5264

    Delta Air Lines

    Cancelled

    New York

    Buffalo

    JFK

    BUF

    18/01/2026

    03:30

    Check Compensation
  • PG275

    Bangkok Airways

    Cancelled

    Bangkok

    Phuket

    BKK

    HKT

    19/01/2026

    03:25

    Check Compensation
  • DL5297

    Delta Air Lines

    Cancelled

    New York

    Rochester

    JFK

    ROC

    18/01/2026

    03:19

    Check Compensation
  • PG932

    Bangkok Airways

    Cancelled

    Ta Khmau

    Bangkok

    KTI

    BKK

    19/01/2026

    02:30

    Check Compensation
  • DL5326

    Delta Air Lines

    Cancelled

    New York

    Norfolk

    JFK

    ORF

    18/01/2026

    02:29

    Check Compensation
  • DL5378

    Delta Air Lines

    Cancelled

    New York

    Washington

    JFK

    DCA

    18/01/2026

    02:15

    Check Compensation
  • DL4946

    Delta Air Lines

    Cancelled

    New York

    Cleveland

    JFK

    CLE

    18/01/2026

    02:05

    Check Compensation
  • DL5658

    Delta Air Lines

    Cancelled

    New York

    Columbus

    JFK

    CMH

    18/01/2026

    01:59

    Check Compensation
  • DL5170

    Delta Air Lines

    Cancelled

    New York

    Toronto

    JFK

    YYZ

    18/01/2026

    01:58

    Check Compensation
Your flight isn't here? Use our full compensation check and we'll look into it. Check your flight