Reimbursement and Compensation: El Al Israel Airlines - AirHelp
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It's frustrating when a flight delay or cancellation causes havoc with your travels. If your flight was departing from a European airport, we have good news for you — you could be owed up to £520 (£520) per person in El Al Israel Airlines compensation. That's because of an EU law which allows passengers to claim flight cancellation or El Al Israel Airlines delay compensation. AirHelp can quickly confirm what you're owed — and make claiming it off El Al Israel Airlines simple!
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El Al Israel Airlines Flight Delay Compensation
Any El Al Israel Airlines flight departing from a European airport must conform to the European law which protects air passengers in the event of flight delays.
Delayed or canceled flight with El Al Israel Airlines? Find out if you're owed up to £520 in compensation
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El Al Israel Airlines Canceled Flight Compensation
In Europe, UK 261 protects all passengers in the event of flight cancellations, especially last-minute flight cancellations.
Passengers due to depart from a European airport are always entitled to a full refund if their flight is canceled and El Al Israel Airlines can't offer an acceptable replacement. Additionally, for any El Al Israel Airlines flight cancellation less than 14 days before the flight, passengers may also be eligible for El Al Israel Airlines flight cancellation compensation, up to £520 per person.
That's unless there were some kind of extraordinary circumstances which gave El Al Israel Airlines no choice but to cancel the flight. The law accepts that airlines should only pay compensation when they are at fault — but they must still ensure passengers reach their final destination or get a full refund for the flight.
Airlines like El Al Israel Airlines also don't need to pay compensation if they're able to offer an alternative flight that arrives at a very similar time to the original one. The specific time limits are included in our flight cancellation compensation guide.
Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
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Flight Compensation and Air Passenger Rights
Europe's air passenger rights, UK 261, are among the most comprehensive in the world. They are designed to ensure airlines like El Al Israel Airlines take appropriate care of their passengers and compensate passengers fairly when their journeys are disrupted by flight delays, cancellations, or overbookings.
All passengers on a flight departing from a European airport are covered by UK 261. However, as El Al Israel Airlines is not a European airline, they do not need to pay UK 261 compensation when they are flying outside of Europe, or even on flights to Europe if the departure airport is outside the EU.
Which El Al Israel Airlines Flights are Covered by UK 261?
| Covered by UK 261 | |
|---|---|
| Flights departing EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How Much El Al Israel Airlines Flight Compensation?
| Distance | Compensation |
|---|---|
| All flights under 1,500 km | Up to £220 (€250) per person |
| Internal EU flights over 1,500 km | Up to £350 (€400) per person |
| Non-internal EU flights between 1,500 - 3,500 km | Up to £350 (€400) per person |
| Non-internal EU flights over 3,500 km | Up to £520 (€600) per person |
Table shows values in € as specified in UK 261
As you might expect with any law, there are exceptions and special circumstances that can affect how much compensation is owed in every individual case. AirHelp makes it simple to check what you’re owed with our free compensation calculator.
Can I get a refund and compensation if my El Al Israel Airlines flight was canceled due to coronavirus?
Generally, no — you can only get a refund for your flight ticket after a cancellation as coronavirus is an extraordinary circumstance and therefore is not eligible for compensation.
About El Al Israel Airlines
El Al Israel Airlines is the national airline of Israel, providing both domestic and international flights. With a fleet of modern aircraft, including Boeing 787 Dreamliners and Boeing 777s, El Al ensures a comfortable and safe travel experience for passengers. Offering flights to over 50 destinations worldwide, El Al connects Israel to major cities in Europe, North America, Africa, and Asia. The airline's most important hubs are located at Ben Gurion Airport in Tel Aviv and Eilat's Ramon Airport. El Al is known for its exceptional
Customer Service, on-time performance, and strict security measures. Whether you are traveling for business or leisure, El Al Israel Airlines is your reliable choice for a seamless journey. Book your flights now and experience the warmth and hospitality of Israel's national carrier.
Contact Information:
Website: https://www.elal.com/
Customer Service International Number: Varies by country, available on the website
Headquarters Address: El Al Israel Airlines Ltd., Ben Gurion Airport, 7015001, Israel
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
|---|---|---|---|---|---|---|
18/01/2026 | 03:57 | DL5371 | Delta Air Lines | New York (JFK) Syracuse (SYR) | Cancelled | Check Compensation |
18/01/2026 | 03:30 | DL5264 | Delta Air Lines | New York (JFK) Buffalo (BUF) | Cancelled | Check Compensation |
19/01/2026 | 03:25 | PG275 | Bangkok Airways | Bangkok (BKK) Phuket (HKT) | Cancelled | Check Compensation |
18/01/2026 | 03:19 | DL5297 | Delta Air Lines | New York (JFK) Rochester (ROC) | Cancelled | Check Compensation |
19/01/2026 | 02:30 | PG932 | Bangkok Airways | Ta Khmau (KTI) Bangkok (BKK) | Cancelled | Check Compensation |
18/01/2026 | 02:29 | DL5326 | Delta Air Lines | New York (JFK) Norfolk (ORF) | Cancelled | Check Compensation |
18/01/2026 | 02:15 | DL5378 | Delta Air Lines | New York (JFK) Washington (DCA) | Cancelled | Check Compensation |
18/01/2026 | 02:05 | DL4946 | Delta Air Lines | New York (JFK) Cleveland (CLE) | Cancelled | Check Compensation |
18/01/2026 | 01:59 | DL5658 | Delta Air Lines | New York (JFK) Columbus (CMH) | Cancelled | Check Compensation |
18/01/2026 | 01:58 | DL5170 | Delta Air Lines | New York (JFK) Toronto (YYZ) | Cancelled | Check Compensation |
- Cancelled
DL5371
•Delta Air Lines
New York
••Syracuse
JFK
SYR
Check Compensation18/01/2026
03:57
- Cancelled
DL5264
•Delta Air Lines
New York
••Buffalo
JFK
BUF
Check Compensation18/01/2026
03:30
- Cancelled
PG275
•Bangkok Airways
Bangkok
••Phuket
BKK
HKT
Check Compensation19/01/2026
03:25
- Cancelled
DL5297
•Delta Air Lines
New York
••Rochester
JFK
ROC
Check Compensation18/01/2026
03:19
- Cancelled
PG932
•Bangkok Airways
Ta Khmau
••Bangkok
KTI
BKK
Check Compensation19/01/2026
02:30
- Cancelled
DL5326
•Delta Air Lines
New York
••Norfolk
JFK
ORF
Check Compensation18/01/2026
02:29
- Cancelled
DL5378
•Delta Air Lines
New York
••Washington
JFK
DCA
Check Compensation18/01/2026
02:15
- Cancelled
DL4946
•Delta Air Lines
New York
••Cleveland
JFK
CLE
Check Compensation18/01/2026
02:05
- Cancelled
DL5658
•Delta Air Lines
New York
••Columbus
JFK
CMH
Check Compensation18/01/2026
01:59
- Cancelled
DL5170
•Delta Air Lines
New York
••Toronto
JFK
YYZ
Check Compensation18/01/2026
01:58