Air India FAQs: Key Information for Passengers

We help you enforce your passenger rights
Flights from last 3 years
Covers global and EU routes
We handle negotiations
Flying with Air India means juggling baggage rules, check-in windows, and passenger-rights legalese before you even reach the gate. This guide streamlines every essential policy – carry-on sizes, pet fees, compensation triggers – into quick, scannable answers that save time and spare headaches.
We decoded the fine print, packed the must-knows into one page, and slipped a safety net under your boarding pass so the only surprise left is how straightforward Air India travel can be. If something does go sideways, AirHelp steps in as your silent co-pilot, pressing the right buttons to get your money, and your peace of mind, back on track.
We enforce your rights as a consumer
compensation calculator
Check what you're entitled to
£220
up to 1,500 km
£350
1,500 - 3,500 km
£520
from 3,500 km
How safe and reliable is flying with Air India?
Travelling with Air India: destinations and partnerships
Air India baggage rules, fees, and allowances
More information
Check-in and airport procedures
Checklist for making a claim
Hold onto your boarding pass and travel documents
Gather proof (e.g. photos of departure boards or emails from the airline)
Check for compensation with our Free Eligibility Checker
File your claim through AirHelp
That's it – we’ll handle the rest.
Your passenger rights when flying with Air India
step 1
Start a claim in 2 mins
AirHelp is quick, secure, and easy.

step 2
We do the rest
No paperwork. No calls. No stress.
More information
Flying with Air India: travellers with special needs
On board with Air India: comfort and services
Information and facts about Air India
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
|---|---|---|---|---|---|---|
16/01/2026 | 10:05 | AI2823 | Air India | Chennai (MAA) Bangalore (BLR) | Cancelled | Check Compensation |
16/01/2026 | 10:00 | AI498 | Air India | Amritsar (ATQ) New Delhi (DEL) | Cancelled | Check Compensation |
16/01/2026 | 09:50 | AI2498 | Air India | Dehra Dun (DED) New Delhi (DEL) | Cancelled | Check Compensation |
16/01/2026 | 09:50 | AI2622 | Air India | Udaipur (UDR) New Delhi (DEL) | Cancelled | Check Compensation |
16/01/2026 | 09:40 | AI2468 | Air India | Coimbatore (CJB) Chennai (MAA) | Cancelled | Check Compensation |
16/01/2026 | 09:40 | AI2423 | Air India | Tirupati (TIR) Hyderabad (HYD) | Cancelled | Check Compensation |
16/01/2026 | 09:35 | VA672 | Vaustralia | Sydney (SYD) Canberra (CBR) | Cancelled | Check Compensation |
16/01/2026 | 09:35 | AI402 | Air India | Mumbai (BOM) Ahmedabad (AMD) | Cancelled | Check Compensation |
- Cancelled
AI2823
•Air India
Chennai
••Bangalore
MAA
BLR
Check Compensation16/01/2026
10:05
- Cancelled
AI498
•Air India
Amritsar
••New Delhi
ATQ
DEL
Check Compensation16/01/2026
10:00
- Cancelled
AI2498
•Air India
Dehra Dun
••New Delhi
DED
DEL
Check Compensation16/01/2026
09:50
- Cancelled
AI2622
•Air India
Udaipur
••New Delhi
UDR
DEL
Check Compensation16/01/2026
09:50
- Cancelled
AI2468
•Air India
Coimbatore
••Chennai
CJB
MAA
Check Compensation16/01/2026
09:40
- Cancelled
AI2423
•Air India
Tirupati
••Hyderabad
TIR
HYD
Check Compensation16/01/2026
09:40
- Cancelled
VA672
•Vaustralia
Sydney
••Canberra
SYD
CBR
Check Compensation16/01/2026
09:35
- Cancelled
AI402
•Air India
Mumbai
••Ahmedabad
BOM
AMD
Check Compensation16/01/2026
09:35