Refunds, Reimbursement, and Compensation: Air India

Get compensation for flight disruptions
Up to £520 per person
For delays, cancellations, and more
Check your flight in 2 minutes
If you've experienced delays or cancellations on Air India, you may be eligible for compensation of up to £520 per person.
Based on the airline's most recent on-time performance data, out of 5843 flight departures in the last 24 hours, 47.08% were on time.
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Air India: Flights canceled today
How many flights were canceled today?
Our data shows that Air India canceled 1308 flights in the last 24 hours.
23.02% of domestic flights and 20.27% of international flights were canceled.
If your flight was canceled with less than 14 days' notice, you may be entitled to compensation of up to £520 (€600). Check your eligibility here.
Air India Flight Cancellation Compensation
Regardless of whether you're at home or abroad when you find out about your Air India flight cancellation, you're going to have a lot of questions and concerns. The first thing to know is that Air India should find you a new flight, or offer you a full refund.
But because flight cancellations almost always play havoc with your travel plans, you should check whether you're also entitled to claim Air India canceled flight compensation to help make up for the disruption.
Under EU regulations, Air India should pay passengers up to £520 per person when they cancel flights at late notice — that is, any flight cancellation less than 14 days before it was due to depart.
Exceptions:
Air India will not have to pay compensation if they were able to offer a replacement flight with similar departure and arrival times to the original. You can check the exact requirements on our flight cancellation compensation page.
Airlines also don't have to pay compensation if extraordinary circumstances were at play. That means that if an unusual situation occurred that was outside of the airline's control but forced a cancellation, there's no Air India flight cancellation compensation owed. Typical examples include bad weather or a strike by air traffic control.
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Air India: Flight delays today
How many flights were delayed today?
Our latest data shows that over a 24-hour period, 28 Air India flights were delayed 3 hours or more.
Of 4501 flights, 0.40% were delayed over 3 hours. That rate was 0.75% for international flights.
Passengers who arrive at their destination over 3 hours late could be owed compensation. Check your flight.
Air India Flight Delay Compensation
If you've experienced a delay due to Air India, it's worth checking whether you're eligible for compensation under EU regulation. Passengers delayed by Air India for 3 hours or more are entitled to up to £520 per person.
When filing for flight delay compensation, Air India will verify the time of arrival at the final destination, not the departure time. AirHelp possesses one of the most comprehensive flight databases, which allows us to substantiate claims for Air India flight delay compensation.
Exceptions:
Airlines like Air India aren't obligated to provide compensation if the delay was caused by external factors, such as adverse weather conditions, airport mishaps, or air traffic control strikes. These incidents are deemed extraordinary circumstances.
For more information on what's covered under EU regulations for flight delay compensation, please visit our flight delay compensation page.
Claim up to £520 in compensation if your flight has been delayed, canceled, or overbooked within the last 3 years.
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Air Passenger Rights and Flight Compensation
Because Air India is based within the EU, almost all the flights they offer are protected by UK 261, one of the world's most comprehensive laws for air passenger rights.
The UK 261 Regulation grants passengers the right to claim compensation when they have experienced delayed, cancelled or overbooked flights, through no fault of their own. Passengers can also claim previous flights. Often you can still claim flights from the past 3 years.
Which Air India flights are covered by EC Regulation 261?
| Covered by UK 261 | |
|---|---|
| Flights departing EU airports | ✔️ Yes |
| Flights arriving at EU airports | ❌ No |
How Much Air India Flight Compensation?
| Distance | Compensation |
|---|---|
| All flights under 1,500 km | Up to £220 (€250) per person |
| Internal EU flights over 1,500 km | Up to £350 (€400) per person |
| Non-internal EU flights between 1,500 - 3,500 km | Up to £350 (€400) per person |
| Non-internal EU flights over 3,500 km | Up to £520 (€600) per person |
The table displays values in € as specified in EC Regulation 261.
As with any law, there are exceptions and special circumstances that may impact any specific claim, including the amount due for compensation. AirHelp makes it easy to check compensation here.
Flight Statistics: Delays and Cancellations of Air India
Punctuality of Air India (24 hours):
Total Flights: 5843
On-Time Flights: 2751
Punctuality Rate: approximately 47.08% of all flights were on time
Long Delays (greater than 3 hours): 28
Flight Cancellations: 1308
The number of flights displayed is an estimate based on internal and third-party databases.
About Air India
Air India is a renowned Indian airline company, operating both domestic and international flights. With a fleet size of over 120 aircraft, including Boeing and Airbus models, Air India ensures a comfortable and safe journey for its passengers. The airline serves a vast network of destinations, connecting travelers to over 90 cities across the globe. Air India's most important hubs are located in Delhi and Mumbai, offering convenient connections and seamless travel experiences. Known for its exceptional service and hospitality, Air India strives to provide a memorable flying experience to its Customers. Whether you are planning a business trip or a leisure getaway, Air India promises reliability, efficiency, and affordability. Book your flights with Air India today and embark on a delightful journey.
Contact Information:
Website: https://www.airindia.in/
Customer Service International Number: +91 22 2581 9000
Headquarters Address: Air India Limited, Airlines House, 113 Gurudwara Rakabganj Road, New Delhi - 110001, India
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
|---|---|---|---|---|---|---|
11/01/2026 | 08:40 | IX1169 | Air India Express | New Delhi (DEL) Jaipur (JAI) | Cancelled | Check Compensation |
11/01/2026 | 08:20 | IX1596 | Air India Express | Kolkata (CCU) Varanasi (VNS) | Cancelled | Check Compensation |
11/01/2026 | 08:00 | LH1007 | Lufthansa | Brussels (BRU) Frankfurt (FRA) | Cancelled | Check Compensation |
11/01/2026 | 08:00 | AI1717 | Air India | New Delhi (DEL) Lucknow (LKO) | Cancelled | Check Compensation |
11/01/2026 | 08:00 | AI2467 | Air India | Chennai (MAA) Coimbatore (CJB) | Cancelled | Check Compensation |
11/01/2026 | 08:00 | AI2497 | Air India | Madurai (IXM) Chennai (MAA) | Cancelled | Check Compensation |
11/01/2026 | 07:55 | LX750 | Swiss International Air Lines | Zurich (ZRH) Luxembourg (LUX) | Cancelled | Check Compensation |
11/01/2026 | 07:50 | IX2413 | Air India Express | Bangalore (BLR) Kochi (COK) | Cancelled | Check Compensation |
11/01/2026 | 07:40 | AI2648 | Air India | Hyderabad (HYD) Goa (GOX) | Cancelled | Check Compensation |
11/01/2026 | 07:35 | LX562 | Swiss International Air Lines | Zurich (ZRH) Nice (NCE) | Cancelled | Check Compensation |
- Cancelled
IX1169
•Air India Express
New Delhi
••Jaipur
DEL
JAI
Check Compensation11/01/2026
08:40
- Cancelled
IX1596
•Air India Express
Kolkata
••Varanasi
CCU
VNS
Check Compensation11/01/2026
08:20
- Cancelled
LH1007
•Lufthansa
Brussels
••Frankfurt
BRU
FRA
Check Compensation11/01/2026
08:00
- Cancelled
AI1717
•Air India
New Delhi
••Lucknow
DEL
LKO
Check Compensation11/01/2026
08:00
- Cancelled
AI2467
•Air India
Chennai
••Coimbatore
MAA
CJB
Check Compensation11/01/2026
08:00
- Cancelled
AI2497
•Air India
Madurai
••Chennai
IXM
MAA
Check Compensation11/01/2026
08:00
- Cancelled
LX750
•Swiss International Air Lines
Zurich
••Luxembourg
ZRH
LUX
Check Compensation11/01/2026
07:55
- Cancelled
IX2413
•Air India Express
Bangalore
••Kochi
BLR
COK
Check Compensation11/01/2026
07:50
- Cancelled
AI2648
•Air India
Hyderabad
••Goa
HYD
GOX
Check Compensation11/01/2026
07:40
- Cancelled
LX562
•Swiss International Air Lines
Zurich
••Nice
ZRH
NCE
Check Compensation11/01/2026
07:35