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Delta IT glitch prompts network-wide departure delays amid East Coast storm

By Carmina Davis

Last updated on 24 February 2026

Delta Air Lines is experiencing network-wide departure delays due to a technical problem affecting check-in and boarding systems. The airline cited a “connectivity issue” impacting tools used at gate areas, forcing manual check-in and boarding that is slower than usual. The disruption is occurring alongside a nor’easter affecting the U.S. East Coast, adding further strain to operations and contributing to widespread delays. No timeline, airport-specific details, or totals for affected flights or passengers were disclosed.

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Delta Air Lines is experiencing widespread departure delays across its network because of a technical issue affecting its check-in and boarding systems. According to the airline, the tools used at kiosks and in gate areas are running more slowly than normal. As a result, airport staff are checking travelers in and boarding flights manually, a process that takes longer than the automated procedures typically used.

Delta described the disruption as a “connectivity issue” impacting some of the tools used by employees at gate areas. The airline indicated the problem is not confined to a single location and may affect multiple airports and operations at the same time.

The timing of this technical problem coincides with a nor’easter on the East Coast of the United States, which is adding further strain to airline operations. The combination of the connectivity issue and adverse weather is contributing to extensive delays across Delta’s system.

No information has been provided on the number of flights or passengers affected, specific airports or cities with the largest impact, or when normal operations might resume. Delta’s statement emphasizes that agents are using manual processes while tools are impaired, and that the issue is affecting departure timing across the network.

Passengers traveling with Delta should be prepared for delays as the airline works through the connectivity issue in parallel with weather-related operational challenges on the East Coast. The situation remains ongoing at the time of publication, with delays reported across the airline’s system.

Know your rights

These are your air passenger rights:

When your flight's disrupted, you have rights. Most passenger protection laws cover the following:

Rerouting or refund
If your flight is canceled, your airline must provide an alternative. Some laws say you can choose a full refund instead.

Food and essential care
Providing food and drinks is a basic right under many regulations. Typically after a delay of a few hours.

Accommodation
Some passenger rights say the airline must provide accommodation when your journey is delayed overnight.

Compensation
Good passenger rights ensure passengers get fairly compensated for delays and cancellations. Try our compensation check and find out how much money we can get you.

This advice is provided to help you if your flight is delayed or canceled. However, the exact care and compensation you are entitled to will depend on your specific circumstances and flight. Always follow the directions of your airline, particularly with regard to check-in and boarding times.

Quick facts

Disruption:

Delay

Cause:

IT problem

Compensation:

Not eligible for compensation

Status:

Current disruption

Airlines affected:

Delta Air Lines

Checked by:

Carmina Davis

Date updated:

24 February 2026

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