TUI Airways FAQs: Key Information for Passengers

Get compensation for flight disruptions
Up to £520 per person
For delays, cancellations, and more
Check your flight in 2 minutes
Flying with TUI Airways means juggling baggage rules, check-in windows, and passenger-rights legalese before you even reach the gate. This guide streamlines every essential policy – carry-on sizes, pet fees, compensation triggers – into quick, scannable answers that save time and spare headaches.
We decoded the fine print, packed the must-knows into one page, and slipped a safety net under your boarding pass so the only surprise left is how straightforward TUI Airways travel can be. If something does go sideways, AirHelp steps in as your silent co-pilot, pressing the right buttons to get your money, and your peace of mind, back on track.
We enforce your rights as a consumer
compensation calculator
Check what you're entitled to
£220
up to 1,500 km
£350
1,500 - 3,500 km
£520
from 3,500 km
How safe and reliable is flying with TUI Airways?
Travelling with TUI Airways: destinations and partnerships
TUI Airways baggage rules, fees, and allowances
More information
Check-in and airport procedures
Checklist for making a claim
Hold onto your boarding pass and travel documents
Gather proof (e.g. photos of departure boards or emails from the airline)
Check for compensation with our Free Eligibility Checker
File your claim through AirHelp
That's it – we’ll handle the rest.
Your passenger rights when flying with TUI Airways
step 1
Start a claim in 2 mins
AirHelp is quick, secure, and easy.

step 2
We do the rest
No paperwork. No calls. No stress.
More information
Flying with TUI Airways: travellers with special needs
On board with TUI Airways: comfort and services
Information and facts about TUI Airways
Recent delays and cancellations
Date | Flight number | Airline | Route | Status | ||
|---|---|---|---|---|---|---|
08/01/2026 | 10:45 | BY2449 | Tui Airways | Chambery (CMF) Manchester (MAN) | Cancelled | Check Compensation |
08/01/2026 | 09:20 | BY4419 | Tui Airways | Chambery (CMF) London (LGW) | Cancelled | Check Compensation |
08/01/2026 | 06:10 | BY4418 | Tui Airways | London (LGW) Chambery (CMF) | Cancelled | Check Compensation |
07/01/2026 | 16:50 | BY433 | Tui Airways | Espargos (SID) London (LGW) | Cancelled | Check Compensation |
07/01/2026 | 14:00 | BY636 | Tui Airways | Birmingham (BHX) Punta Cana (PUJ) | Cancelled | Check Compensation |
07/01/2026 | 09:50 | BY432 | Tui Airways | London (LGW) Espargos (SID) | Cancelled | Check Compensation |
06/01/2026 | 21:55 | BY67 | Tui Airways | La Romana (LRM) London (LGW) | Delayed | Check Compensation |
06/01/2026 | 20:35 | BY195 | Tui Airways | La Romana (LRM) Manchester (MAN) | Delayed | Check Compensation |
05/01/2026 | 21:25 | BY169 | Tui Airways | Punta Cana (PUJ) Manchester (MAN) | Delayed | Check Compensation |
05/01/2026 | 16:35 | BY215 | Tui Airways | Espargos (SID) Manchester (MAN) | Cancelled | Check Compensation |
- Cancelled
BY2449
•Tui Airways
Chambery
••Manchester
CMF
MAN
Check Compensation08/01/2026
10:45
- Cancelled
BY4419
•Tui Airways
Chambery
••London
CMF
LGW
Check Compensation08/01/2026
09:20
- Cancelled
BY4418
•Tui Airways
London
••Chambery
LGW
CMF
Check Compensation08/01/2026
06:10
- Cancelled
BY433
•Tui Airways
Espargos
••London
SID
LGW
Check Compensation07/01/2026
16:50
- Cancelled
BY636
•Tui Airways
Birmingham
••Punta Cana
BHX
PUJ
Check Compensation07/01/2026
14:00
- Cancelled
BY432
•Tui Airways
London
••Espargos
LGW
SID
Check Compensation07/01/2026
09:50
- Delayed
BY67
•Tui Airways
La Romana
••London
LRM
LGW
Check Compensation06/01/2026
21:55
- Delayed
BY195
•Tui Airways
La Romana
••Manchester
LRM
MAN
Check Compensation06/01/2026
20:35
- Delayed
BY169
•Tui Airways
Punta Cana
••Manchester
PUJ
MAN
Check Compensation05/01/2026
21:25
- Cancelled
BY215
•Tui Airways
Espargos
••Manchester
SID
MAN
Check Compensation05/01/2026
16:35